Ridgedale Surgery Center

Excellent!

I truly think people will complain about anything so please ignore all these bad ratings. My experience with this facility was top notch. They communicated with me the day before and took care of checking me in promptly. I got super sick after surgery from the anesthesia but the nurses (I should call them angels) were the best I’ve ever experienced. Kind, compassionate, attentive and caring are just some of the words I can describe. You will not receive better care anywhere. If you’re reading this, my beautiful nurses, thank you for helping me last Friday. I’ll never forget you!

The communication from front desk staff was very poor. My husband was told that both parents would be allowed in with our 1 year old for her procedure, as long as we provided proof of vaccination. When we showed up with our vaccine cards, we were told only one parent was allowed in, only to see another couple allowed back with their young son later on. I was also required to remove my KN95 mask and replace it with a loosely fitting surgical mask. I offered to wear the surgical mask over my kn95 and was told I had to remove my kn95 because it could be “dirty” and endanger other patients. Meanwhile, other families entered wearing their own surgical masks or cloth masks and were not asked to replace them. This facility is putting high risk patients and visitors at risk with these policies.

The surgical staff was fabulous! I was so scared leading up to my surgery until I walked into the back to get prepped for surgery. From the first nurse who helped me to the last… I was so shocked by how wonderful everyone was! They catered to my every need, always checked on me to make sure I was okay and comfortable. My Dr. (Dr. Bry’s was also amazing the entire time). I’ve never met a surgical staff so professional. I felt like I knew all of them on a personal level. I need to give a shout-out to my nurses, Angie, Demetria, etc. they were rockstars!!!

Thank you to all the staff and Dr. Sharma for making this a very confortable and easy experience! From the moment I walked into the surgical center I encountered very friendly and professional medical staff!

I was there for a colonoscopy 11-11-21 Everyone from the phone conversations to the front desk to the procedure was extraordinary. I read some bad reviews before i went and i cant believe what bad things some people said. Theres always a few that aren't happy and never will be. Thank you all so much for erverything.

All the staffs and workers are friendly and professional. Thank you for the good cares and helps!

I read the reviews after I scheduled my appointment.I kept my appointment anyway.I had a wonderful experience at this facility.the entire staff ,front office and pre/post op were very friendly and helpful. My wait time was minimal. I had a 11:15a appointment and was out by 1p. Thank you for making something a bit scary a pleasant experience.🙂

Highly recommend! Their Covid protocols made me feel at ease, all the staff, nurses, anesthesiologist and doc were all wonderful. Not a place anyone wants to be but we all NEED to be for our screenings.

I am unsure where all of these negative reviews are coming from but it makes me compelled to give my review of nothing short but a pleasant & comfortable experience from start to finish. Upon arrival, I was met by Gladys the front desk receptionist lady where everything was taken care of without any issues. I then waited in the waiting room & was taken into the surgery room where I was taken care of by Donna & Shannon, if I recall correctly. They were fantastic & made me feel at ease through out the entire process. Next I spoke with my anesthesiologist Dr. Negron and she was super sweet. Anesthesia is a scary thought to me but made me feel very comfortable. The 2 nurses Ashley & Kat were friendly as well & there was no point in time where I felt anyone was unprofessional or did not care about my procedure or me as a patient. During my recovery process, the nurse David was fantastic taking care of me and explaining my post op instructions to me. Even if I was a little loopy, I remember him being there & attentive to my needs. Thank you to the staff at Ridgedale Surgical Center for making me feel comfortable during my pre-op "set up" & of course thank you to Dr. Brys for being a fabulous surgeon ( I am about 6 days post-op & eager to see my "final" results).